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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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calais sewell

October 12, 2026

5 out of 5 rating by calais sewell
"Very kind patient & respectful."
We responded:
"Calais, thank you for the 5-star review! Kind, patient, and respectful is exactly how we want every insurance conversation to feel. We appreciate you choosing our State Farm team!"
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Rick Brown

October 9, 2026

5 out of 5 rating by Rick Brown
"The quote took only a couple of minutes. And the representative was so nice accommodating"
We responded:
"We're happy to have you, Rick! Great service with great rates is how we roll!"
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Jennifer Patterson

October 7, 2026

5 out of 5 rating by Jennifer Patterson
"Great Customer Service!!!! She answered all my questions"
We responded:
"Jennifer, thank you for the 5-star review! We’re glad your auto and renters insurance questions were answered clearly and that reaching our team was easy. We appreciate you choosing our State Farm office for your insurance needs!"
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Karen

October 5, 2026

5 out of 5 rating by Karen
"Melissa was very helpful and thorough in making sure the information she provided to me was correct and sent the document I requested within 10 minutes. It's a pleasure to work with her."
We responded:
"Thank you, Karen! Melissa is a rockstar when it comes to making sure the details are right and getting customers what they need quickly. We’re glad you had a smooth experience with our State Farm insurance team and truly appreciate the 5-star review!"
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Deja Mosley

October 2, 2026

5 out of 5 rating by Deja Mosley
"Mike was absolutely amazing! He was professional, knowledgeable, patient, and made the entire insurance process quick and easy. I highly recommend Mike to anyone looking for great service and a smooth insurance experience!"
We responded:
"Thank you, Deja! We’re glad Mike made the insurance process quick, easy, and stress-free. We appreciate your recommendation and the 5-star review of our State Farm team!"
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Anisa Thomas

September 29, 2026

5 out of 5 rating by Anisa Thomas
"Mike help me and my dad sign up and get started today it was fast and easy I would definitely recommend this company"
We responded:
"Thank you so much for the recommendation, Anisa! It's not every day we sign someone up with great rates and immediately get referred to their dad on the same call, but how great that we could get you both the coverage you needed at a great price! I have to say, Mike got both of you taken care of with lightning speed!"
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Joe “Scrubby Carpet Cleaners” Pietkowski

September 18, 2026

5 out of 5 rating by Joe “Scrubby Carpet Cleaners” Pietkowski
"Great service"
We responded:
"Great Service is our #1 priority. That's the benefit of having your local good neighbor!"
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angela knannlein

September 11, 2026

5 out of 5 rating by angela knannlein
"I have been with State Farm since I was a kid."
We responded:
"Thanks for sticking around Angela! We especially appreciate your support in our first year after we took over from the previous agent."
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Jody Medrano

September 11, 2026

5 out of 5 rating by Jody Medrano
"My husband and I both had a lovely experience when we came to visit."
We responded:
"Thank you, Jody, we appreciate you taking the time to leave us a good review! Happy to hear that you and your husband enjoyed your experience with our office!"
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Christyna Medrano

September 11, 2026

5 out of 5 rating by Christyna Medrano
"Customer service from Melissa was fantastic and setting up my new policy was so easy and I received a great rate for car insurance saved quite a bit. Definitely go here for your insurance needs."
We responded:
"Thank you, Christyna! We’re so glad Melissa made setting up your new car insurance policy easy and helped you save. We truly appreciate the recommendation and your trust in our State Farm team!"
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Dave Williams

September 4, 2026

5 out of 5 rating by Dave Williams
"The receptionist was very pleasant"
We responded:
"Thank you, Dave, enjoy your 4th of July weekend!"
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Amy Lingo

August 21, 2026

5 out of 5 rating by Amy Lingo
"This agentcy does the best customer service I have ever worked with. I recommend them to anyone. They go above and beyond my expectations. Thank you Melissa"
We responded:
"Amy, thank you so much! We’re thrilled to hear Melissa and our team delivered the kind of customer service we strive for every day. We truly appreciate your recommendation and your trust in our State Farm agency!
"
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john rutledge

August 18, 2026

5 out of 5 rating by john rutledge
"She was very helpful polite and pleasant to talk to"
We responded:
"Thanks John, she said you're nice to talk to also!"
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RL 2

August 14, 2026

4 out of 5 rating by RL 2
"It was there after your system didn't recognize me but all info was correct when I called."
We responded:
"Hey, RL, I’d like to chat with you about your review! We take all feedback seriously, but we have no record of a customer by this name or matching this experience. I can’t seem to understand what you’re referencing, but I would love to address any issues for you. Please keep in mind that the agency has no control over pricing and this is determined by the system, not the agent. If you have had any issues with our service, I’d like to see how we can do better!"
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Rob Donaldson

August 11, 2026

5 out of 5 rating by Rob Donaldson
"Smooth answers to complicated questions asked by confused customers. Thanks for taking time to help my mother. I wish I could give 6 stars."
We responded:
"Rob, thank you for the kind words! We’re always happy to make insurance questions easier to understand and provide that Good Neighbor service for you and your family. Six stars made our day!"
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John Pearce

July 24, 2026

5 out of 5 rating by John Pearce
"Had a question about adding my daughter to my policy and I was very happy with the explanation of what I needed to do now and for the future."
We responded:
"Thank you, John! We’re glad we could help with adding your daughter to your State Farm insurance policy and answer your coverage questions."
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Victoria Lambert

July 23, 2026

5 out of 5 rating by Victoria Lambert
"I had the pleasure of working with Melissa for my car insurance quote.
She answered all my questions/ explained terminology I did not understand and made sure that the coverage met my needs."
We responded:
"Thank you, Victoria! We’re happy Melissa could make your car insurance quote easy to understand and help you find the State Farm coverage that fits your needs. We appreciate the 5-star review!
"
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Julie Kleopfer

July 22, 2026

5 out of 5 rating by Julie Kleopfer
"They gave me the best deal possible! And Heather takes excellent care of me when my payments are due."
We responded:
"Good Deals are what we're all about and you can always count on Heather when it comes to excellent service!"
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Christine Hartenfeld

July 22, 2026

5 out of 5 rating by Christine Hartenfeld
"Every interaction I have had has been great. Highly recommend letting them give you a quote on all your insurance needs."
We responded:
"We appreciate you, Christine! Word on the street is that you're an excellent realtor!"
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Julie Hebel

July 21, 2026

5 out of 5 rating by Julie Hebel
"I appreciate the wonderful customer service I received and the sense of urgency with getting my new auto policy started. I have been a loyal client and State Farm will always be my number 1 choice for insurance coverage!

Thank you State Farm!"
We responded:
"When you need things done quick, you know where to go! Thanks for the kind words, Julie!"
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Robert Morrin

July 21, 2026

5 out of 5 rating by Robert Morrin
"Melissa was very knowledgeable, friendly and helpful this morning. My first experience with the new owner agency and I would say off to a great start."
We responded:
"We're happy to have left a great first impression Robert, Melissa is great at that! We appreciate your business!"
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Crystal Schultz

July 18, 2026

5 out of 5 rating by Crystal Schultz
"Melissa is the BEST!! Thanks for all you do!"
We responded:
"She's been an amazing part of our team, lucky to have her on board!"
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Jen

July 18, 2026

5 out of 5 rating by Jen
"Amazing!!"
We responded:
"Right back at you, Jen!"
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Jody Dunlap

July 18, 2026

5 out of 5 rating by Jody Dunlap
"Melissa is everything great"
We responded:
"Thank you Jody!"
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Crystal Russell

July 18, 2026

5 out of 5 rating by Crystal Russell
"Melissa does amazing at her job. Such a sweet person, so helpful and so kind to speak with. Definitely recommend Melissa to everyone."
We responded:
"Love to hear it! Thank you Crystal!"